Frequently Asked Questions (FAQ)

SHOPPING & PRODUCTS

What is DYNVOR?
DYNVOR is a performance lifestyle brand built for everyday movement and the different modes of life — from training and work to travel, recovery and everything in between.

How do I choose the right size?
Each product page includes a size guide specific to that product. We recommend checking the measurements before placing your order, as fit and sizing may vary between Oversized T-Shirts, Terry Oversized T-Shirts, Sleeveless T-Shirts and Joggers.

Will the actual product look exactly like the images?
We work to represent every product as accurately as possible. Minor differences in colour may occur due to screen settings, lighting and production variations.

ORDERS & PAYMENTS

What payment methods do you accept?
Available payment options are displayed securely at checkout and may include UPI, cards, net banking, wallets, EMI and other supported payment methods.

Is Cash on Delivery available?
COD availability is shown at checkout for eligible orders and locations. Some eligible COD orders may require a partial online payment before delivery.

Can I change or cancel my order after placing it?
Please contact orders@dynvor.in as soon as possible with your order number. Because products may enter production shortly after an order is confirmed, changes or cancellations cannot be guaranteed once processing or production has begun.

SHIPPING & DELIVERY

Where does DYNVOR deliver?
DYNVOR currently ships across serviceable locations in India.

How much does shipping cost?
Standard shipping is ₹69. Orders of ₹999 or more qualify for free shipping.

How long will my order take to arrive?
Estimated delivery is generally 4–7 business days. Delivery times may vary depending on the destination, product availability, production requirements, courier operations and circumstances beyond our control.

How can I track my order?
Once your order has been dispatched, tracking information will be shared through the contact details provided with your order, where tracking is available.

RETURNS, EXCHANGES & ISSUES

What if I receive a damaged, defective or incorrect product?
Please contact returns@dynvor.in within 7 days of delivery with your order number and clear photos of the product and packaging where relevant. Our team will review the issue in line with our Return, Refund, Exchange & Cancellation Policy.

Do you accept returns or exchanges?
Eligibility depends on the reason for the request and the condition of the product. Please refer to our Return, Refund, Exchange & Cancellation Policy for complete eligibility requirements and instructions.

PRODUCT CARE

How should I care for my DYNVOR apparel?
Always follow the care instructions provided with the product. For printed apparel, gentle washing, avoiding harsh bleaching agents and avoiding direct ironing over printed artwork can help preserve the garment and print.

SUPPORT

How can I contact DYNVOR?
You can reach us through our Contact Us page. For general customer assistance use support@dynvor.in; for orders and delivery use orders@dynvor.in; and for returns, refunds or replacements use returns@dynvor.in. Please include your order number for order-related enquiries.